Instagram Live Crystal Sales | How to Join & Buy Crystals
We hold Crystal Live Sales on Instagram once a month (or as advertised) and we thought this page would be a handy guide to help you understand what they’re all about and what to expect, especially if you’ve never joined one before. There’s nothing to be nervous about: it’s simply a chance to come along, see some beautiful crystals, learn about their energy, and enjoy being part of the community. You’re warmly invited to give it a try.
A Crystal Live Sale is a monthly live video on Instagram where I show you the very best new pieces that have just arrived at Moon and Earth Crystals. Think of it like a relaxed video call with our community. I hold the crystals up to the camera, share their stories and properties, and you are welcome to claim a piece if it is calling you. There is never any pressure to buy. Many people simply come along to learn, connect and enjoy the energy.
Missed the live? You can watch the replay on my Instagram grid afterwards. Unfortunately, Meta no longer allows these replays to be shared to Facebook, which is out of our control.
Dates are announced on Instagram and through my email community. Join the list HERE to be the first to know.
What makes these lives special
Hand selected crystals only. We do not buy in bulk and we do not churn stock. Every single piece is chosen by hand for its beauty, quality and energy.
Unique and special pieces. Lives focus on standout arrivals and one of a kind items. If you are after everyday pieces like bracelets or worry stones, you will find those ready to order on our website at any time.
Community and connection. This is a calm, intentional space to deepen your intuition and ask questions. No fast paced shopping channel vibes. Take your time and feel into what is right for you.
Ethically sourced. Our crystals are sourced with care from small, family run mines. Carved pieces are shaped by hand by local craftspeople. We prioritise purity of energy and respectful handling from mine to you.
A thank you from me. Everyone who claims a piece receives a free invite to my Crystal of the Month workshop.
How to join a Crystal Live
You need an Instagram account to watch.
Go to the Moon and Earth Crystals profile on Instagram HERE. When my profile photo has a red ring, I am live. Tap the profile photo to join, it's as simple and easy as that.
You can also find the live from your Instagram home screen. Lives appear across the top. The easiest way is still to visit my profile and tap the red ring when you see it.
Turn on live notifications for @moonandearthcrystals if you want a nudge when I go live. You can find step-by-step instructions on Instagram’s help pages HERE.
Or head to my Instagram profile page and tap the bell to be notified.
If you follow us on Instagram, I’ll also share reminders in Stories with a countdown timer. You can tap to be reminded when the live starts.
How claiming works during the live
Each crystal has a simple code. The number in the code is the price in GBP. VAT and UK postage are included. E.g, RQ38 is £38.00
To claim a piece, type the code in the comments. I will confirm and place it aside for you. There is no obligation. You have 24 hours to review and make any changes if you need to.
Instagram does not give me a record of comments once the live ends. Please send me your email address by direct message on Instagram (a private message) or via WhatsApp on our Moon and Earth Crystals website (you’ll see the green WhatsApp button to talk to us). I will use this message from you, to send your invoice, payment link and a photo of your crystals.
Watching the replay and claiming later
Replays are saved to my Instagram grid. If you see a crystal you love on the replay, message me on Instagram or via the green WhatsApp button on the website to check availability.
If the item is still available, I will confirm and send your invoice and payment link. The process is the same as during the live.
Prices, VAT and codes
Prices are in Great British Pounds. We are VAT registered. VAT is included in the price.
UK P&P is included with no minimum spend.
The number part of each code shows the price. For example, a code ending 48 means the crystal is £48.
Paying for your crystals
Existing customers. You are welcome to pay by BACS or PayPal transfer after the live.
New customers or anyone who prefers a checkout link. I will create an order on our website and send you a link to pay. You can use debit or credit card, PayPal, Klarna, Clearpay, Shop Pay or Apple Pay. All I need is your email address, please send it to me via Instagram message or WhatsApp.
Please pay within 12 hours of confirming to secure your crystals.
Postage and T and Cs
All parcels are sent by Royal Mail Tracked 48. UK P&P is included free with no minimum spend.
You have 24 hours after the live to review your claimed crystals and make any changes. I want you to feel calm and confident in your choices.
Please settle your invoice within 12 hours to secure your items. Unpaid claims may be released.
Once you’ve emailed me your details, I will send you a photo of the crystals you’ve claimed along with your invoice details. Live sales usually take place on a Sunday, and Mondays are my busiest day with shop orders, so please allow 24-48 hours for me to send this through. I promise I will get back to you as quickly as I can.
Our ethos
At Moon and Earth, everything we do is slow, intentional and considered. We are a small husband and wife team, with a little extra support and we work carefully and intuitively in every part of the process. We are highly selective about who we source from, the crystals that come through, and the way we bring them to you. Every piece is hand selected, ethically sourced and chosen for its pure vibration. This is not about churning out stock. It is about creating space to connect, to learn, and to experience the energy of rare and beautiful pieces you may not find elsewhere. That is at the heart of what we do.
Quick start checklist
Follow @moonandearthcrystals on Instagram and turn on live notifications (or use the countdown reminders in Stories).
Join the email list to be first to hear dates.
During the live, type the crystal code to claim. Then message me your email address via Instagram or WhatsApp (green button on our website).
Once I have been in touch with your invoice, please pay within 12 hours.
Please allow me a little time (24–48 hours after the live) to send your images and invoice as I work through everyone’s orders.
Enjoy your crystals.
If you have any questions at all, please do let me know and I look forward to seeing you on a live very soon.
Katie xx